When using video conferencing to advise students please remember FERPA principles do not change. 

Be sure that you are speaking with the student. You are under no obligation to share information if you are not certain that you are speaking with the student or someone to whom they have specifically given permission for you to share non-directory information. This information will be located in the Additional Authorized Access section of the MyView student center by looking for “AAA Permission Tab”.

 Please note: You are only able to speak with individuals listed and should confirm who you are speaking with by asking for their name and email address.  除了, if the student has not selected to release Academic Information, 你不能公布这样的数据.  This would include courses, degree plan, 等. 

下面是一些Q&A’s:

What platforms are compliant under FERPA?

• 变焦 and 微软团队 are both FERPA compliant for video conferencing.
• Different rules apply to the use of 变焦 for a classroom setting.

What are some basic principles for being FERPA compliant when using video conferencing?

• Do 不 记录会话. You would not record a session in your office and the same applies to video conferencing. 
• 如果你还没有, use the "waiting room" feature on 变焦 to avoid individuals cutting into conversations with other students and so that you have a chance to verify with whom you are speaking. This can also avoid 变焦 Bombers, where unwanted participants join your 变焦 or other virtual meetings and begin to post unwanted materials, take over the meeting controls, 等.
• UM System has recommendations  

How should I verify that I am working with the student?

• Ask students to login using their username and password.  验证名称, DOB and UMSL Student ID number match by asking them to provide you with the information. Should 首选的名字 not match, verify that the primary name does. Then, you could advise them to update their 首选的名字 根据需要.

How do I ensure that our conversation may not be unintentionally overheard? 

• When we notice students without headphones or there are obviously other individuals around, 你可能会问, “嘿, I notice that you don't have headphones on. Are you in a quiet place where it is okay for me to discuss your record and grades?" This ensures that the student knows you will be delving into things that they may not want siblings or parents/significant others to hear.
• If they would like to allow another individual to access to the information you will discuss they can provide that permission by granting Additional Authorized Access in MyView
  • In order to not delay your conversation, they can provide the form to you immediately for your records. It must be sent to you via UMSL email. 

If they have their video off, how do I know that I am talking to the student?

• If you cannot see the student, you should treat it as you would a phone call and ask for identifying information (ID#, 等.) If they challenge you about it, you can reassure them that this is for the protection of their private information.

What if I do not know what the student looks like because I have never met with him or her before?

• Look up their photo in MyView before entering into the video conferencing meeting.

Additional best practices and resources for 变焦 and 微软团队:

• 变焦
• 微软团队

Submit a Grade Modification Request

1. 登入“我的网关”
2. Select the Advisor Grade Modification Requests tile.
   
3. Enter the student id number and click the enter button on your keyboard.
   
4. You will see the student name appear and the box to select the course being modified. Select the course from the drop down.
5. Next, select the semester of the course to be modified (removed from the GPA).  Then select the semester in which the course was retaken and the grade that will be used to replace the initial attempt. After confirming the correct information, select the submit button.